Effective Date: May 31, 2024

At ProLive.TV, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

Information We Collect

  • Personal Identifiable Information (PII): When you create an account, subscribe to our services, or contact us, we may collect your name, email address, physical address, phone number, and payment information.
  • Usage Data: We collect information about how you interact with our website and services, including your IP address, device type, browsing history, and actions taken on our platform.

How We Use Your Information

  • Service Provision: We use your information to provide, maintain, and improve our services; process transactions; communicate with you; and respond to your inquiries.
  • Security and Fraud Prevention: Your information helps us ensure the security and integrity of our platform, prevent fraud, and comply with legal obligations.

Sharing of Personal Information

We do not sell or rent your personal information to third parties for their marketing purposes without your consent. However, we may share your information with third-party service providers who perform services on our behalf, such as payment processors, customer support, and analytics services. These third parties are required to protect your information in accordance with this Privacy Policy and applicable laws.

Your Rights and Choices

  • Access and Control: You have the right to access, update, or delete your personal information. You can exercise these rights by contacting us at admin@prolive.tv.
  • Marketing Communications: You can opt-out of receiving promotional communications from us at any time by using the unsubscribe link in our emails or by contacting us directly.

Security Measures

We implement reasonable measures to secure your information, including encryption where appropriate. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. This notice will be effective immediately upon posting.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

ProLive.TV Sawmill Road, Chamouny, Mauritius
Email: admin@prolive.tv