Privacy Policy

Last Updated: 11 March 2022

At ProLive.tv, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we safeguard your information. By using ProLive.tv, you agree to the terms outlined in this policy.

1. Information We Collect

When you use ProLive.tv, we may collect the following types of information:

a. Personal Information

  • Account Information: When you create an account or subscribe to our services, we collect information such as your name, email address, and payment details.
  • Communication Information: If you contact us, we may keep records of your correspondence, including your email address and any information you provide.

b. Non-Personal Information

  • Usage Data: We collect information about how you use the Service, such as your IP address, device type, browser type, the pages you visit, and the time spent on the website.
  • Cookies: We use cookies and similar technologies to enhance your experience. Cookies help us understand how you interact with our platform and improve its functionality.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide Services: We use your information to deliver the content and services you have requested.
  • To Improve Our Platform: Usage data helps us understand user preferences and improve ProLive.tv’s features, design, and content.
  • To Communicate with You: We may use your email address to send important updates, respond to your inquiries, or notify you of service changes.
  • For Legal Compliance: We may use your information as required to comply with legal obligations or respond to legal claims (e.g., DMCA requests).

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may share information with third-party service providers (such as payment processors or hosting companies) who help us operate the Service.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental request.

4. Data Security

We take the security of your personal information seriously. We use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, no method of data transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

ProLive.tv uses cookies and similar tracking technologies to personalize your experience and gather usage statistics. You can adjust your browser settings to refuse cookies, but this may limit certain features of the platform.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can ask us to correct or update inaccurate information.
  • Deletion: You can request that we delete your personal information, subject to legal retention requirements.
  • Opt-Out: You can unsubscribe from email communications at any time by following the instructions in the email or by contacting us directly.

To exercise any of these rights, please contact us at the email address provided below.

7. Third-Party Links

ProLive.tv may contain links to third-party websites, such as external streaming sources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before interacting with them.

8. Children’s Privacy

ProLive.tv is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately. Your continued use of ProLive.tv following the posting of changes signifies your acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Email: admin@prolive.tv
Mailing Address: Sawmill Road, Chamouny, Mauritius